Leadership in the 21st century is no longer about leading unthinking troops into battle. It’s a lot more complex than that! Business Analysis is one of those areas that has leadership at its core, and in four different areas. You can find much more in the book, but for a quick introduction, have a look at the Framework we use:
As you can see, it shows four layers of leadership:
Each of these levels is important and each is covered in detail in the book, with several chapters discussing different aspects of each level. For example, in the section on ‘Leadership of Self’, we cover skills, courage, being a facilitative leader and communication for success.