This inspirational book consists of contributions from leading thinkers and practitioners in business analysis around the world, blending together a wide range of perspectives. Their case studies and practical advice will support you in becoming an outstanding influencer of change. Topics covered include:

facilitative leadership
working with the project manager
dealing with difficult stakeholders
the iterative business analyst
global working and virtual teams
systems thinking
power and politics
strategic thinking
becoming a thought leader
ethics, professionalization and best practice
developing your skills, and the courage to apply them
communication and negotiation

Whatever your job title, if you are involved in business analysis in any way, you will find this book and this website invaluable.

Find out more about the editors Penny Pullan and James Archer. Find out more about the authors here.